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Terms of Use

 
Please read all terms of use below. By using this site and proceeding with checkout you agree to the terms and conditions listed below:
 
"We" and "Our" refer to Custom Sports Sleeves LLC, USA
"You" and "Your" refer to any system, computer, customer, or visitor to www.customsportssleeves.com.
 
Security Measures:
 
At Custom Sports Sleeves we go to great lengths to ensure that your information is safe. We use Secure Sockets Layer (SSL), the industry-standard encryption technology to make sure that your information is safe and secure when it is transmitted to us. When the letters "http" in the URL address changes to "https" you know that SSL technology is at work. This happens to the URL whenever you transmit information to us. Our identity and security measures are verified and protected by GoDaddy Security. We store all information in our high security, password protected database. All logins to this database are monitored and logged. We want you, our customer to feel safe while shopping on our site, so these high security features are implemented in our site. All sensitive information, like credit card numbers, is never recorded in full to ensure your personal safety. We NEVER share any of your information with 3rd parties. If you prefer ordering by phone you may call us, 866-294-0192. Any unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of Custom Sports Sleevesí system or network is illegal and the proper authorities will be contacted. Your privacy is protected by our privacy policy which has been approved by P3P. 
 

 
Credit Card Processing:
 
We accept Visa, MasterCard, American Express, and Discover Cards. If experiencing any issues checking out, contact us immediately. Our system does NOT process ANY PREPAID GIFT CARDS unless it is a Custom Sports Sleeves' Gift Card. We can accept phone orders at the following number:
866-294-0192.
 
Return Policy:
 
We accept returns within 14 days of you, the customer, receiving the order. We only accept returns if the product is damaged when received by fault of our own or if the product is not what has been ordered. Please contact us and we will arrange for shipping back to our facility. We do not accept returns on international orders. We do not accept returns on custom made orders, unless it is damaged by fault of our own. We only accept returns under the circumstances listed above for exchanges or store credit.
 
Copyright:
 
No part of this site shall be copied or printed and distributed without express written consent of Custom Sports Sleeves. Any copies of this site or parts of this site as well as images on this site may be punishable by fines or imprisonment.
 
Shipping Information:
 
Usual processing and handling time is 1-3 business days (Monday - Saturday). It can take longer during peak times. Custom made products and products with "custom printing" can take 2-5 business days before they ship. Processing time is much quicker (usually less than 24 hours) for Priority and Express Mail orders.
 
Free Shipping: All orders will be shipped via USPS First Class Mail. Delivery time is usually 4-7 business days after processing time.
 
USPS First-Class Mail: Package shipped via USPS First-Class Mail. Normal delivery time is usually 2-5 business days after processing time.
 
USPS Priority Mail: Package shipped via USPS Priority Mail. These orders will be made and processed first for the shortest delivery times. Normal delivery is 1-4 business days (usually within 3). All orders qualify for tracking numbers.
 
USPS Express (Overnight) Delivery: Package shipped via USPS Express Mail. All orders will qualify for tracking numbers and are insured for up to $100.00. These orders will be processed and shipped first for the shortest delivery times. Standard delivery time is 1-2 business days (usually next business day).
 
USPS First Class International Mail: Package shipped via USPS International Mail. All orders qualify for a custom's number. Standard delivery time is between 5-20 business days (in some cases up to 30) due to your location.
 
During peak times orders may take more time to ship. We try our best to ship as soon as possible but standard processing time is 1-3 business days. Most orders ship out the next day. Please allow extra time for custom orders which may take up to 5 business days to ship (most go out within 48 hours). All shipping times are estimates and are NOT guaranteed by Custom Sports Sleeves. The delivery time listed is the time it will take for the order to be delivered after processing time. Thanks for shopping with us. Please contact us with any questions you may have about shipping.
 
Business days are Monday-Saturday (not including holidays). We are usually in the office on holidays and Sundays to process orders and answer questions.
 
Customized Products:
 
We do offer custom text and lettering for some of our products. Please do not use profanity or copyright/ trademark material. In some cases we will not print these products. Please note that we are not held responsible for any infringement on customized products.
 
Contact Us:
 
You may contact us to share your stories or submit ideas for new products. You may also contact us if you wish to buy products in bulk orders for a discount. If you have any questions or concerns please do not hesitate to contact us.
 
Custom Sports Sleeves                               support@customsportssleeves.com
49 Royal Oaks Way                                      
Leominster, MA 01453
 
We reserve the right to change any terms of use or policies on this site without contacting you in advance. We reserve the right to cancel orders for any reason, mainly possible identity theft or orders of products that are not available.
 
You hereby acknowledge that these Terms and Conditions represent the entire understanding between you and Custom Sports Sleeves concerning your use of this Web site, and the content, goods and services available on this Web site.
 
If products are unavailable, you may sign up on the waiting list.
 
If you encounter any errors on our site please contact us immediately.
 
Anybody may write a review of a product. Please allow up to 48 hours for the review to appear on the web. Please no vulgar, racist, or offensive language or comments. These reviews will not be listed.
 
We are not responsible for any orders lost in the mail. We will work with you and USPS in the rare event that a package is lost/stolen.
 
You (the buyer) agree that the "ship to" address that you provide is accurate and confirmed as a legitimate address. This is the address we will ship the package to unless you (the buyer) request us to do otherwise. We are not responsible if the address is undeliverable or unconfirmed. Please contact us if you believe there may have been a mistake in the address and we will work with you (the buyer) and USPS to fix the issue.
 
This page may change from time to time so check it often. It is advised that you bookmark this page for easy access.
 
Thank you for shopping with Custom Sports Sleeves
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